top of page
Frequently asked questions
General FAQs
General FAQs
- 01A: To disable the sound on your JUVOUS Choice Pro device, press and hold the J button, then push the logo button once. This combination will allow you to access and change the sound settings, enabling you to mute the device. This feature ensures a more discreet vaping experience, in line with JUVOUS New Zealand’s commitment to offering both elegance and convenience to our customers. If you need further assistance, our local support team is ready to help.
- 02You can control the JUVOUS Choice lighting with a few quick button moves. To switch the screen light on or off, press and hold the "J" button while pressing the "JUVOUS" button three times. To control the logo light, press and hold the "J" button, then press the "JUVOUS" button four times quickly. Easy!
- 03If your JUVOUS screen indicator disappears, you may have switched the screen light off by accident. To turn it back on, long press the "J" button while pressing the "JUVOUS" button three times at the same time. If it still doesn’t come back, check your device manual or reach out to JUVOUS New Zealand support for help. ✨
- 04On JUVOUS Choice pods, "i" means iced, so you get a cool, refreshing flavour. "s" means sour, giving you a tangy, tart kick. These labels make it easier for you to choose the flavour style that suits your mood. 😄
- 05Great question! Free Shipping automatically applies when your order is over $50. If your cart is under $50, a $5 shipping fee applies instead. Want to unlock free delivery? Just add a little more to your cart and you’re set. 🚚
bottom of page
